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jess.4276 (Offline)
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06-03-2007, 02:31 PM

Quote:
Originally Posted by chris7 View Post
Update from my Bank 1/6/07

Apologies, I will explain as best as I can.

On both mp3sparks and legalsounds, when I try to add to my balance, everything goes OK until the last page, using my VISA CC it takes me to supposedly my Bank and VISA 3d-Secure website. Now this is where I BELIEVE the problem is, when I use VISA 3-d Secure on other internet purchases, it asks for 3 x symbols from my password, on mp3sparks & legalsounds, it is asking for the WHOLE password, after 2 x calls to my Bank and CC supplier, they tell me THEY would never ask for the WHOLE password as it defeats the object, it is the same as giving out your PIN number on the internet.

I hope that has helped people, all I can say is I will not be using these two sites unless this can be resolved, unless it is their way of getting round their CC problems I dont know.
Hi Chris,

Do you mean the Verified By Visa secure page? That's a completely different website that is run by Visa. If your Visa is registered you need to enter your password in order to make payments at sites that are using Verified By Visa. MP3Sparks and Legalsounds.com are both registered somehow with the program. A lot of other websites are too. Visa is requesting your password, not Legalsounds or MP3Sparks. If you don't enter it Visa declines the transaction.

Here's Visa's website - verifiedbyvisa.com

When I first got the request it freaked me out too so I researched it and talked with my bank. it's Visa's safety program.

Take care,

Jess
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