[GHERDEZ]

Originally Posted by GHERDEZ

Hello Maximus,

The should-have-been-official notification was sent disguised as cryptographic SPAM. Contacting the customer without leting anyone else know or officially anouncing that they were moving their operation. SPAM as whistleblower in an underground party warning everybody attending that the cops are coming. Very strange, I can only speculate.

And now that you mentioned it, I realize that maybe, I did receive them. Too bad that the spam filter got them before I could see them.

By the way my e-mails sent to mp3sugar domain have returned to me as undeliverable as you mentioned in one your quotes. Under the Help tab at Download Mp3 Music, mp3 downloads : Mp3Count.com, both billing and support show @mp3sugar.com domain. Later I noticed that the About Us tab showed addresses with the mp3count.com domains. I resent my requests to the new domains earlier today. Will see what happens.

Thanks!

GHERDEZ

Hello everyone,

Earlier today, I received a couple of automated response e-mails from support and billing @mp3count that I resent after the original messages @mp3sugar were returned to me as undeliverable. In this e-mails they have assigned to me a couple of trouble tickets. I hope that this means that they are at least aknowledging my problem and working on a solution. I'll keep everyone else posted.

Thanks!
GHERDEZ

[skyforger]

Originally Posted by GHERDEZ

I hope that this means that they are at least aknowledging my problem and working on a solution.

it seems that they're "working on a solution" for at least a year already

[GHERDEZ]

Originally Posted by skyforger

it seems that they're "working on a solution" for at least a year already

Hello Skyforger,

Yeah, you are probably right... Just trying to stay positive. It easier to stay than to be

And, thanks to you all, I have been checking the other stores and their reviews in this forum.

Also, I also checked the e-mail trash folder, and noticed I got one of the cryptographic spam e-mails that GLUTEUS MAXIMUS was talking about. The link directed me to Download Mp3 Music, mp3 downloads : Mp3Count.com. But, I won't be giving them money, until they respond (maybe in the next life).

Thanks again!

GHERDEZ

[gluteus maximus]

Following another blizzard of spammy e-mails, mp3sugar.com has turned into a holding page for a Russian advertising agency (Belcom-AST). My log-in still doesn't work at mp3count. Bye-bye, mp3sugar

gm

[GHERDEZ]

Originally Posted by gluteus maximus

Following another blizzard of spammy e-mails, mp3sugar.com has turned into a holding page for a Russian advertising agency (Belcom-AST). My log-in still doesn't work at mp3count. Bye-bye, mp3sugar

gm

Hello Maximus,

I noticed the change that you mentioned. I had given up, but, I received an e-mail from mp3count support. I quote it here:

On 10/15/08, Mp3Sugar Support via RT <support@mp3count.com> wrote:
Hello!

Registrate to mp3count.com please, use your last login and write us
again. we will refund your payment to this site.

--
Best regards,
Mp3Sugar Support Team


It seems that they are looking into it still. Originally. I thought that my account would be transferred automatically at some point, yet I admit that is taking a while.

Whatever happens..... I keep you guys informed....

Thanks again!

GHERDEZ

[skyforger]

wow.....
this seems to be 8th wonder...!

GHERDEZ, i for one, would like to congratulate you, since this is the very first response from sugar, known to the public, and it was you, who got it !!

[Nightfly]

Originally Posted by skyforger

wow.....
this seems to be 8th wonder...!

GHERDEZ, i for one, would like to congratulate you, since this is the very first response from sugar, known to the public, and it was you, who got it !!

Max,

Is it possible they read this forum.............

But it is truly a modern miracle........

[GHERDEZ]

Originally Posted by skyforger

wow.....
this seems to be 8th wonder...!

GHERDEZ, i for one, would like to congratulate you, since this is the very first response from sugar, known to the public, and it was you, who got it !!

Hello Skyforger, Hello Nightfly,

Thanks for keeping up. I was not aware that I would be the FIRST to receive a response from them. What can I say? Yet, I have more GOOD NEWS to report... A few hours ago I got the following response from them, and I quote it here:

from Mp3Sugar Support via RT <support@mp3count.com> hide details 12:52 pm (4 hours ago)
reply-to support@mp3count.com
to gherdez
date Oct 18, 2008 12:52 PM
subject [mp3sugar.com #6136] Fwd: mp3sugar.com not loading...!?!?

Hello!

We had refund your payment! Thank you for using our service!


--

- Hide quoted text -
Best regards,
Mp3Sugar Support Team


So, my guess is that as Nightfly said, they probably read this forum... And I confirm that they transferred my balance from MP3SUGAR to MP3COUNT. I still have to try to download something to make sure that it works, but, I have the feeling that it will.

So my advise to anyone that had an account with a balance with MP3SUGAR is to register in MP3COUNT with the same LOG IN NAME, and write support (and perhaps be very patient).

Well another happy ending...

GHERDEZ

[gluteus maximus]

Hi GHERDEZ

You have a Private Message.

gm

[Nightfly]

Originally Posted by GHERDEZ

Hello Skyforger, Hello Nightfly,

Thanks for keeping up. I was not aware that I would be the FIRST to receive a response from them. What can I say? Yet, I have more GOOD NEWS to report... A few hours ago I got the following response from them, and I quote it here:

from Mp3Sugar Support via RT <support@mp3count.com> hide details 12:52 pm (4 hours ago)
reply-to support@mp3count.com
to gherdez
date Oct 18, 2008 12:52 PM
subject [mp3sugar.com #6136] Fwd: mp3sugar.com not loading...!?!?

Hello!

We had refund your payment! Thank you for using our service!


--

- Hide quoted text -
Best regards,
Mp3Sugar Support Team


So, my guess is that as Nightfly said, they probably read this forum... And I confirm that they transferred my balance from MP3SUGAR to MP3COUNT. I still have to try to download something to make sure that it works, but, I have the feeling that it will.

So my advise to anyone that had an account with a balance with MP3SUGAR is to register in MP3COUNT with the same LOG IN NAME, and write support (and perhaps be very patient).

Well another happy ending...

GHERDEZ

We are thrilled with your success, and that our community could help..