I had an
MP3Sugar account - seemed to be the only one where I could find my genres of heavy metal (death metal, melodic death, blah blah). Upset when I couldn't get access anymore with $40 in the account.
HOWEVER, after reading the forums here and noting that
MP3Sugar had become MP3Count I contacted Support through the MP3Count saying that I had an account under the name of ".....". I also registered a new account with them using the same
MP3Sugar information (whether that helped or not, I don't know).
Within 24 hours they replied saying that funds had been transfered over - I now have my money back and can start downloading again.
"
Hello!
We have transfered your amount from mp3sugar to mp3count.Enjoy yourtracks on mp3count.
Thank you for using our service! -- Best regards,Mp3Sugar Support Team"
So thanks to all the above in this thread for helping me get my money back and I hope that this message shows that you can, using the right channels, reinstate your
MP3Sugar account with MP3Count.
Many thanks and good luck,
Whats-his-name.