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Reload this Page MusicMP3.ru has been down for hours now
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  (#11 (permalink)) Old
solaris (Offline)
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Wink They'll be back - 12-08-2007, 11:49 PM

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Originally Posted by ipodfan View Post
Should I be concerned? I have around $27 on balance there. Is there another sister site I can switch it to? Should I call my credit card provider? How long have they been offline?

Hi ipodfan.


I have four times that amount on my account at the moment and I'm not really concerned
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Back... but still funding problems - 12-13-2007, 04:24 AM

I can log in again, but for the last month, I haven't been able to fund my account with a credit card. I had this problem with them before and it took awhile for them to fix it. That time, there was a >>Notify Me<< button to get an email sent when they had it back... this time around its been no CC for quite some time... maybe they have a death wish...
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Thumbs up GoldenMP3.ru = MusicMP3.ru - 12-13-2007, 07:40 AM

Quote:
Originally Posted by jfuruk View Post
I can log in again, but for the last month, I haven't been able to fund my account with a credit card. I had this problem with them before and it took awhile for them to fix it. That time, there was a >>Notify Me<< button to get an email sent when they had it back... this time around its been no CC for quite some time... maybe they have a death wish...

Hi jfuruk and welcome to the forum


They have had this replenishment problem for a year or so - but there are ways around this problem though:

MusicMP3 at the moment “only” offers these payment options: WebMoney, paysafe, Ukash, e-gold and 1bip (micro payment) but some users even have a PayPal option. - but I guess you're not one of those

But on top of that there is a gift code option, where you purchase an activation code from sister site GoldenMP3 (which accepts credit cards), which you can then redeem on MusicMP3. You just log into GoldenMP3 using your MusicMP3 username/password. Pretty handy
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Thanks for the tip! - 12-13-2007, 09:32 PM

Thanks for the tip...

I think thats about the same way I managed to end up back at Mp3Sparks after AllofMp3 went off line.

I just bought a $50 card over at CardsOnLine for GoldenMp3.
Then I logged back in to add money at GoldenMp3... oops ...

it goes to a blank page...

I guess I have to talk to their support staff...
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Wink Gift card - 12-13-2007, 09:35 PM

Quote:
Originally Posted by jfuruk View Post
Thanks for the tip...

I think thats about the same way I managed to end up back at Mp3Sparks after AllofMp3 went off line.

I just bought a $50 card over at CardsOnLine for GoldenMp3.
Then I logged back in to add money at GoldenMp3... oops ...

it goes to a blank page...

I guess I have to talk to their support staff...

Hi jfuruk:


You can use the gift card on MusicMP3.ru
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12-13-2007, 10:22 PM

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Originally Posted by solaris View Post
Hi jfuruk:


You can use the gift card on MusicMP3.ru
I tried that already and it told me "No cards with such PIN, sorry!"
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Cool Assistance - 12-13-2007, 10:39 PM

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Originally Posted by jfuruk View Post
I tried that already and it told me "No cards with such PIN, sorry!"

Then GoldenMP3/MusicMP3 Assistance must take care of this for you (like you already said)

Please tell us how it went, when you get the reply...
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12-29-2007, 01:07 PM

I got a reply back from GoldenMP3 after two tries.

They said that there was a glitch in their system and it is now taken care of.
(I was able to buy another card, then use it to replenish my account.)

As for the original card, my money will be refunded after 2 to 3 weeks.
(haven't seen it yet...)

I like the way they tell you that you have 24 hours to use your card, but they can take 2 to 3 weeks to give you your money back on their mistake...
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solaris (Offline)
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Red face Poor customer service - 12-29-2007, 03:08 PM

Quote:
Originally Posted by jfuruk View Post
I got a reply back from GoldenMP3 after two tries.

They said that there was a glitch in their system and it is now taken care of.
(I was able to buy another card, then use it to replenish my account.)

As for the original card, my money will be refunded after 2 to 3 weeks.
(haven't seen it yet...)

I like the way they tell you that you have 24 hours to use your card, but they can take 2 to 3 weeks to give you your money back on their mistake...

Hi jfuruk.


Please keep us posted if you ever get to see any of that money they owe you
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01-02-2008, 05:29 AM

Cheers!!!

I got my refund back for the botched gift card transaction...

Seems most of these shops are honest and working hard to keep the
customer happy because the business has become more competitive.
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