[shadman]

Here is a list of current members that i have submitted to assistance that are having trouble logging in.

dr_lex
j4kicks
assen
cbond
Fire-X-Media

i will report back when i have heard from assistance.




thanks,
chad

[shadman]

Originally Posted by j4kicks

Chad, if the merging of accounts is possible, my current sparks account username is trheels. My allofmp3 information is quoted below.

Thanks

ok thanks i will talk with assistance soon about getting you into sparks. once this transpires i will see if i can merge your two accounts. at this point in time we will take baby steps.

thnaks for your time,
chad

[vikulenka]

Originally Posted by shadman

ok thanks i will talk with assistance soon about getting you into sparks. once this transpires i will see if i can merge your two accounts. at this point in time we will take baby steps.

thnaks for your time,
chad

...... respectfully steps back and takes a bow......

You do your magic, kind sir.

[clickwir]

> Your login in allofmp3;

clickwir

> whether you are a Mac or a PC user;

PC (linux)

> whether you are able to see your logon credentials validated in Alltunes;

never used Alltunes
1.07am edit - I just installed All Tunes in WINE under Linux and I can login with that. Not everything in the program works right, but I can login and see my balance.

> if you are using Alltunes - whether you're able to pay;

N/A

> when was the last time you tried to log in with mp3sparks.

Half hour ago.

Before this mess with allofmp3 I was able to login to their site fine and had (I think) over $20 left. I'm starting to worry that I might not see that again.

I've done the "Forgot your password" deal on mp3sparks.com and it emails me the right login info. And if I use the right login info I get this error:
Invalid username or password.
But if I use the wrong login info I get this error:
Login or password error!

So that tells me it's defiantly seeing something right. But not enough.

[shadman]

Here is a list of current members that i have submitted to assistance that are having trouble logging in.



dr_lex
j4kicks
assen
cbond
Fire-X-Media
clickwir



i will report back when i have heard from assistance.




thanks,
chad

[jbl]

Originally Posted by koenfucius

>

I am wondering whether (eventually) it will be possible to merge the two accounts (and hence benefit from both my AllofMP3 and MP3Sparks histories.

Hi koenfucius,

I seems that it is not possible to merge two accounts. I had asked assistance whether they could merge my two accounts. This was the answer I got:

Mp3Sparks.com support reply:
no, it's impossible. The download and payment history could not be united into one.

Regards

JBL

[koenfucius]

Originally Posted by shadman

hello and good day,

Koenfucius you need to give me the user names on both accounts and ill see if assistance can delate one and move your balance to the other one.

i will keep you all posted on what assistance has to say.

thanks,
chad

Thanks Chad - my old AllofMP3 username is koenfucius, my recently created MP3Sparks username is koensmets.

[koenfucius]

Originally Posted by jbl

Hi koenfucius,

I seems that it is not possible to merge two accounts. I had asked assistance whether they could merge my two accounts. This was the answer I got:

Mp3Sparks.com support reply:
no, it's impossible. The download and payment history could not be united into one.

Regards

JBL

That's a pity - I've spent $100 on my working MP3Sparks account in the last couple of weeks. I'm less worried about the download history, but if the totality of the payments would be taken into account for bonus purposes that would be nice...

[eddiewalker]

Hi,

my username for allofmp3 was/is "wowbobwow". I asked assistance to transfer my account to sparks, but they replied that this option was not available to me right now.

So I created a new account on mp3sparks with the name "walkereddie". I can pay there, but not on alltunes. I can log on to alltunes with both accounts though. Last time i tried to log onto sparks with my old username was just now, it failed like always. i would appreciate if you could help me merge my two accounts.
Oh, and I use windows.
Thanks,
Ed

[jbl]

Originally Posted by koenfucius

That's a pity - I've spent $100 on my working MP3Sparks account in the last couple of weeks. I'm less worried about the download history, but if the totality of the payments would be taken into account for bonus purposes that would be nice...

Same for me here! I've spend $130 on my second account and I hoped initially that these payments could be considered together with those of my previous AllofMP3 account. If Assistance had merged the two payment histories, I would qualify for MM in the meantime.
But unfortunately, they refused or where not able to do it.

JBL