[markstan]

Originally Posted by VinceH

Hi
I have a simillar problem
I registered on mp3fiesta on 18Oct and lodged $50 I can see it on the transactions field but not the balance under the login , its still $0.00
Have sent a few mails to the support email (but no response yet)
5 days later and no joy can somebody help out here
Cheers
Frustrated

I had a similar problem when making my first deposit into Fiesta.
Balance showed zero, transaction was there and approved. I actually tried to download and was told I had no balance.
All I did was logout and relog in and everything was OK.
Never had that problem before with any of the other music sites, but the plus side was that it was an easy fix.

[prodriver]

Hi there,

with me its the same, paid more then three hours ago, no nothing.
No credits, no answer from support or anything, just the auto response from the one who got the money.

I don´t know that shop up to now, but I know the service is to be improved, even when we talk about building up customers-trust.

So, lets see and wait.

pro

[solaris]

Originally Posted by prodriver

Hi there,

with me its the same, paid more then three hours ago, no nothing.
No credits, no answer from support or anything, just the auto response from the one who got the money.

I don´t know that shop up to now, but I know the service is to be improved, even when we talk about building up customers-trust.

So, lets see and wait.

pro

Hi prodriver and welcome to the forum

Write a PM to Solutiton (their administrator) and state your case: http://www.aom3.org/forum/private.php?do=newpm&u=1900

I'm sure your problem will be solved quickly then

[prodriver]

ok, thanks!

I just did that, for my account still doesn´t show any money entrance.

pro

[RingosDrum]

I had this same problem when I paid on the 16th of October. I wrote to customer support 2 times a week or 2 ago and I PMed Solution a few days ago. So far I haven't gotten an answer, but I am giving it a few more days.

[solaris]

Originally Posted by RingosDrum

I had this same problem when I paid on the 16th of October. I wrote to customer support 2 times a week or 2 ago and I PMed Solution a few days ago. So far I haven't gotten an answer, but I am giving it a few more days.

Hi RingosDrum and welcome to the forum

Please give him this extra time to respond, since he only pops in here every 4-5 days...

[RingosDrum]

I just looked at my online credit card statement and I was refunded the money from mp3fiesta.

Cheers to all who helped!