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marney (Offline)
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Payment Problems? - 04-02-2008, 01:59 AM

Hi, I attempted to add money to my account yesterday (first time using this site). I clicked the "confirm payment" button, but nothing happened, so I figured I must not have clicked it the first time, and clicked it again. Nothing happened again. I keep checking but so far no money has been credited to my account. I sent a message to support but have not received a reply. I'm worried that I may be charged twice, or that something schiester is going on. Any help/reassurance would be much appreciated.
Maybe my payment just didn't go through because the screen didn't change at all after I clicked "confirm payment".
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Starcat (Offline)
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04-02-2008, 01:12 PM

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Originally Posted by marney View Post
Hi, I attempted to add money to my account yesterday (first time using this site). I clicked the "confirm payment" button, but nothing happened, so I figured I must not have clicked it the first time, and clicked it again. Nothing happened again. I keep checking but so far no money has been credited to my account. I sent a message to support but have not received a reply. I'm worried that I may be charged twice, or that something schiester is going on. Any help/reassurance would be much appreciated.
Maybe my payment just didn't go through because the screen didn't change at all after I clicked "confirm payment".
Hi marney, and welcome to the forum.

I have never had any problems with making payments to Download mp3 music, buy mp3 music – MP3fiesta.com

I hope your payment gets credited to your account ok, or that someone can help you out


Starcat
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marney (Offline)
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04-02-2008, 03:30 PM

Thanks. I got an email from mp3fiesta saying that my card won't work w/ their site. So do I have any other options? Their site has the best selection I have seen for the price.
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Wren (Offline)
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04-02-2008, 05:10 PM

what sort of card have you ?
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marney (Offline)
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04-02-2008, 07:44 PM

it's a visa
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Nightfly (Offline)
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Smile Welcome - 04-02-2008, 07:50 PM

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Originally Posted by marney View Post
it's a visa


Welcome to the Forum Marney..

Did you loggout and then back in...sometimes that works..

Did you write assistance for help?

You can pm Solution who is a site rep here and he might be able to
answer your question.Be patient he is not on site everyday.

Hope this is worked out soon....


Nightfly

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solaris (Offline)
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Thumbs up RuTunes - 04-02-2008, 11:49 PM

Quote:
Originally Posted by marney View Post
Thanks. I got an email from mp3fiesta saying that my card won't work w/ their site. So do I have any other options? Their site has the best selection I have seen for the price.

Hi marney and welcome to the forum


Have you visited our sister site www.RuTunes.com?

You could also take a look here: http://www.aom3.org/forum/30035-post260.html
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