[markstan]

Howdy;

There are a lot of Firefox savvy folks out there, but I am not one of them!
I have posted about the problem on a couple of mozilla based forums with no results.

Lately, Firefox has been coming up with the message "Firefox has encountered a problem and must close" or something to that affect. It appears that a dll: npswf32.dll is the culprit. My limited research shows that it is a dll for the Macromedia/Adobe Shockwave program.
I have deleted and reinstalled V9 a couple of times, and the problem still exists.
The recent upgrade to Firefox 2.*****.13 or 14 has not helped.
Of course the issue only happens on certain Java or Flash heavy sites (Soundsbox is one of them).
I am running XP on an older Dell Dimension 4500 machine.

Any help would be appreciated!

Thanks - Mark

[Hirs Ute]

Originally Posted by markstan

Howdy;

There are a lot of Firefox savvy folks out there, but I am not one of them!
I have posted about the problem on a couple of mozilla based forums with no results.

Lately, Firefox has been coming up with the message "Firefox has encountered a problem and must close" or something to that affect. It appears that a dll: npswf32.dll is the culprit. My limited research shows that it is a dll for the Macromedia/Adobe Shockwave program.
I have deleted and reinstalled V9 a couple of times, and the problem still exists.
The recent upgrade to Firefox 2.*****.13 or 14 has not helped.
Of course the issue only happens on certain Java or Flash heavy sites (Soundsbox is one of them).
I am running XP on an older Dell Dimension 4500 machine.

Any help would be appreciated!

Thanks - Mark

Hi Mark, I can't help with the problem other than to say I share the same experience (which may or may not be reassuring). I don't seem to remember it before and thought it had started after installing the latest version. I have had previous, minor, problems with Firefox in the past and always though that as they are developing so hard and fast that sometimes when they got rid of one bug they introduced another. Still the best browser around though.

[shadman]

Originally Posted by markstan

Howdy;

There are a lot of Firefox savvy folks out there, but I am not one of them!
I have posted about the problem on a couple of mozilla based forums with no results.

Lately, Firefox has been coming up with the message "Firefox has encountered a problem and must close" or something to that affect. It appears that a dll: npswf32.dll is the culprit. My limited research shows that it is a dll for the Macromedia/Adobe Shockwave program.
I have deleted and reinstalled V9 a couple of times, and the problem still exists.
The recent upgrade to Firefox 2.*****.13 or 14 has not helped.
Of course the issue only happens on certain Java or Flash heavy sites (Soundsbox is one of them).
I am running XP on an older Dell Dimension 4500 machine.

Any help would be appreciated!

Thanks - Mark

hello mark,

here is link that the 'great one' posted a while back maybe it will help.

DLL-files.com - Download all your missing dll-files.

thanks,

cr

[solaris]

Originally Posted by shadman

hello mark,

here is link that the 'great one' posted a while back maybe it will help.

DLL-files.com - Download all your missing dll-files.

thanks,

cr

Thanks, Chad - but Wayne Gretzky is 'The Great One'. I only come in second

[markstan]

Originally Posted by Hirs Ute

Hi Mark, I can't help with the problem other than to say I share the same experience (which may or may not be reassuring). I don't seem to remember it before and thought it had started after installing the latest version. I have had previous, minor, problems with Firefox in the past and always though that as they are developing so hard and fast that sometimes when they got rid of one bug they introduced another. Still the best browser around though.

Hirs:

Actually it makes me feel good knowing that I am not the only one with the problem!
At first I thought my wife had downloaded a virus or something, but after a virus and spyware check, both turned up nothing.

Hopefully one of the next upgrades will take care of it. I have not tried 3.0 Beta yet, so will have to wait and see. This is the first issue I have had with any Mozilla browser.

Thanks - Mark

[markstan]

Originally Posted by shadman

hello mark,

here is link that the 'great one' posted a while back maybe it will help.

DLL-files.com - Download all your missing dll-files.

thanks,

cr

shadman;

Thanks for the link.
Now you have me thinking that I may have a corrupt dll file!
I did a search on the dll file and I do have it installed (in about 3 places?), but it may be that one or all are corrupt.
I'll head over and check out the site.

Thanks - Mark

[markstan]

Originally Posted by markstan

shadman;

Thanks for the link.
Now you have me thinking that I may have a corrupt dll file!
I did a search on the dll file and I do have it installed (in about 3 places?), but it may be that one or all are corrupt.
I'll head over and check out the site.

Thanks - Mark

Nope...didn't work.
I replaced all findings of the dll with the newly downloaded version.

I have another idea that I will try this evening.
I'll use Revo Uninstaller and see what happens. Revo finds a lot more than the Windows uninstall and maybe it will find something and then I'll do another Flash install.
Will report back.

Mark

[rolly]

Back in my windows days......
I used to use this app to clean the registry with problems such as you describe.
In this case,I would first backup my bookmarks.
Then uninstall firefox.
Then search for all instances of the offending application,(firefire/mozilla)then delete them all.
EDIT (Make sure you name your bookmarks backups something without the mozilla/firefox in the name so you don't accidentelt delete it here)
Then use the registry cleaner.Windows isn't going to do it for you.
Re-install the newer version of the app.

The reg cleaner application will tell you which entries are useless deadends.
You can pick and choose which to delete,or choose them all.
If you have never editted your registry,or used an application like this before,be prepared to be very surprised as to how many useless entries there are in the windows registry.

To test this,clean your registry.
Install any application you want just for this test.
Use windows add/remove programs feature,and/or use the un-installer for the application.
All clean right?
Search for any instances of the app you just uninstalled.
How many did you find?
Run the reg cleaner app again.
More useless garbage in the registry.
Windows never gets it right.

Of course you could switch to linux like I did.

[shadman]

Originally Posted by rolly

Back in my windows days......
I used to use this app to clean the registry with problems such as you describe.
In this case,I would first backup my bookmarks.
Then uninstall firefox.
Then search for all instances of the offending application,(firefire/mozilla)then delete them all.
EDIT (Make sure you name your bookmarks backups something without the mozilla/firefox in the name so you don't accidentelt delete it here)
Then use the registry cleaner.Windows isn't going to do it for you.
Re-install the newer version of the app.

The reg cleaner application will tell you which entries are useless deadends.
You can pick and choose which to delete,or choose them all.
If you have never editted your registry,or used an application like this before,be prepared to be very surprised as to how many useless entries there are in the windows registry.

To test this,clean your registry.
Install any application you want just for this test.
Use windows add/remove programs feature,and/or use the un-installer for the application.
All clean right?
Search for any instances of the app you just uninstalled.
How many did you find?
Run the reg cleaner app again.
More useless garbage in the registry.
Windows never gets it right.

Of course you could switch to linux like I did.

thanks for the post.

seems like a ton of work to get rid of some nosy error message.

guess i see why you went to linux, why not go to mac?

thanks for the post.

cr

[solaris]

Originally Posted by rolly

Back in my windows days......
I used to use this app to clean the registry with problems such as you describe.
In this case,I would first backup my bookmarks.
Then uninstall firefox.
Then search for all instances of the offending application,(firefire/mozilla)then delete them all.
EDIT (Make sure you name your bookmarks backups something without the mozilla/firefox in the name so you don't accidentelt delete it here)
Then use the registry cleaner.Windows isn't going to do it for you.
Re-install the newer version of the app.

The reg cleaner application will tell you which entries are useless deadends.
You can pick and choose which to delete,or choose them all.
If you have never editted your registry,or used an application like this before,be prepared to be very surprised as to how many useless entries there are in the windows registry.

To test this,clean your registry.
Install any application you want just for this test.
Use windows add/remove programs feature,and/or use the un-installer for the application.
All clean right?
Search for any instances of the app you just uninstalled.
How many did you find?
Run the reg cleaner app again.
More useless garbage in the registry.
Windows never gets it right.

Of course you could switch to linux like I did.

Hi rolly

The only registry cleaner I have ever used that didn't mess up my registry instead of repairing it is Auslogics Registry Defrag: |MG| Auslogics Registry Defrag 4.1.9.96

The worst is probably also the most hyped: CCleaner

Fortunately I have always backed up my registry prior to any registry cleaning, so no real harm has ever been done - so backing up registry really is a good advise, rolly