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Ballance out of sync - 07-03-2012, 08:00 AM

Hi

Has anyone else experienced problems with their balance?

When I go to the balance tab, the balance at the top shows $5.40 and the balance below shows $4.99. I'm running Win 7 64 bit.

I'm have also been getting messages saying that I have insufficient funds when ordering albums, but if I order 9 tracks or less at a time, I can download the album.

Apologies if this has already been covered.
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07-03-2012, 07:58 PM

Yeah,

I've similar issue, my balance is the same in both the tab and the balance window, but I have the same issue trying to purchase albums or multiple songs. My indicated balance is 5.34. In order for me to get it to let me purchase I have to select 4 or less though.

Also running Win7 64bit and had same error with version 0.9.34.180 & the new update from few days ago to 1.0.41.211
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07-03-2012, 08:07 PM

On a side note... I purchased an entire album on 7/1, before I updated the software, but after the prompt to do so started showing.
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Lightbulb 07-03-2012, 09:46 PM

Take it up with Sparks assistance maybe?


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fatman514 (07-05-2012)
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07-05-2012, 11:35 PM

Quote:
Originally Posted by Nightfly View Post
Take it up with Sparks assistance maybe?
Always good advice, looks like it's been fixed already though. Just ordered a full album without issue!
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Nightfly (07-06-2012)
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Smile 07-06-2012, 04:02 PM

Quote:
Originally Posted by ashlgara View Post
Always good advice, looks like it's been fixed already though. Just ordered a full album without issue!
Glad it worked out....

Somteimes patience is a virtue when it comes to these sites...


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