[skipscapn]

Hi! About 3 weeks ago, my Alltunes software developed a bizarre new twist.The font is so infinitesimally small that my tired old grandfather eyes can't read it! It only affects the "News" and "Charts" tabs - all of the others are in regular font. Has anyone else encountered this problem, and does anyone know a cure? I'm using Windows XP. Thanks for any help you might render!

[solaris]

Originally Posted by skipscapn

Hi! About 3 weeks ago, my Alltunes software developed a bizarre new twist.The font is so infinitesimally small that my tired old grandfather eyes can't read it! It only affects the "News" and "Charts" tabs - all of the others are in regular font. Has anyone else encountered this problem, and does anyone know a cure? I'm using Windows XP. Thanks for any help you might render!

Hi skipscapn.

I really have no idea but maybe gluteus maximus will be able to figure this one out

[vikulenka]

Originally Posted by solaris

Hi skipscapn.

I really have no idea but maybe gluteus maximus will be able to figure this one out

I haven't used alltunes in a long time since I have a Mac now, but isn't Alltunes html based application. If so, I would guess you've accidentally changed the font by holding down the control key (CTRL) while using the mouse scroll wheel at the same time. You can re-adjust the font size by doing the same thing.

[skipscapn]

Originally Posted by vikulenka

I haven't used alltunes in a long time since I have a Mac now, but isn't Alltunes html based application. If so, I would guess you've accidentally changed the font by holding down the control key (CTRL) while using the mouse scroll wheel at the same time. You can re-adjust the font size by doing the same thing.

Thank you for the suggestion, but... it didn't work. I checked the properties of the affected tabs, and they do indeed seem to be html-based, but the usual font-enlarging trick didn't work. Anyone have any other ideas?

[gluteus maximus]

Originally Posted by skipscapn

Thank you for the suggestion, but... it didn't work. I checked the properties of the affected tabs, and they do indeed seem to be html-based, but the usual font-enlarging trick didn't work. Anyone have any other ideas?

Hi skipscapn

Try right-clicking on one of the problem pages and choose Encoding, it should be using Cyrillic (Windows) - code page 1251. This code page should be installed by default, but you can go to Control Panel>Regional and Language Options>Advanced and check that 1251 (ANSI-Cyrillic) is present and ticked. Possibly this code page has been corrupted. It might also be worth flushing your Temporary Internet Files cache (IE>Tools>Internet Options>General>Delete Files). It has been suggested that malware can cause this type of problem too, so make sure your anti-virus and anti-spyware programs are up to date.

Solaris, please stop telling me to fix stuff. I need sleep.

EDIT: even if you don't

gm

[solaris]

Originally Posted by gluteus maximus

Hi skipscapn

Try right-clicking on one of the problem pages and choose Encoding, it should be using Cyrillic (Windows) - code page 1251. This code page should be installed by default, but you can go to Control Panel>Regional and Language Options>Advanced and check that 1251 (ANSI-Cyrillic) is present and ticked. Possibly this code page has been corrupted. It might also be worth flushing your Temporary Internet Files cache (IE>Tools>Internet Options>General>Delete Files). It has been suggested that malware can cause this type of problem too, so make sure your anti-virus and anti-spyware programs are up to date.

Solaris, please stop telling me to fix stuff. I need sleep.

EDIT: even if you don't

gm

Thanks, gm - now go to sleep

[skipscapn]

Originally Posted by gluteus maximus

Hi skipscapn

Try right-clicking on one of the problem pages and choose Encoding, it should be using Cyrillic (Windows) - code page 1251. This code page should be installed by default, but you can go to Control Panel>Regional and Language Options>Advanced and check that 1251 (ANSI-Cyrillic) is present and ticked. Possibly this code page has been corrupted. It might also be worth flushing your Temporary Internet Files cache (IE>Tools>Internet Options>General>Delete Files). It has been suggested that malware can cause this type of problem too, so make sure your anti-virus and anti-spyware programs are up to date.

Solaris, please stop telling me to fix stuff. I need sleep.

EDIT: even if you don't

gm

GM et al (except the fast cash jerk),

You folks are really nice to try to help, but again, all of your suggestions didn't work. I use Avast Anti-Virus, Ad-Aware and Spybot in the anti-bad guy department and have cleaned my computer with scans since the problem arose, so I don't think that's the problem. I'm going to try one more thing - I use Firefox as my browser, so I'll try switching to Internet Explorer as the default and see if that works. Otherwise, I'll just go out and buy a magnifying glass commensurate with my old-man eyes!

Skipscapn

[solaris]

Originally Posted by skipscapn

GM et al (except the fast cash jerk),

You folks are really nice to try to help, but again, all of your suggestions didn't work. I use Avast Anti-Virus, Ad-Aware and Spybot in the anti-bad guy department and have cleaned my computer with scans since the problem arose, so I don't think that's the problem. I'm going to try one more thing - I use Firefox as my browser, so I'll try switching to Internet Explorer as the default and see if that works. Otherwise, I'll just go out and buy a magnifying glass commensurate with my old-man eyes!

Skipscapn

Hi Skipscapn.


One last thing: Have you asked allTunes Assistance if they know this problem - and/or how to solve it?

info@alltunes.com or allTunes technical support

[skipscapn]

Originally Posted by solaris

Hi Skipscapn.


One last thing: Have you asked allTunes Assistance if they know this problem - and/or how to solve it?

info@alltunes.com or allTunes technical support

Hi Solaris. I emailed them yesterday - I'll let you know if and when I hear back.

Skipscapn

[skipscapn]

[quote=skipscapn;24356]Hi Solaris. I emailed them yesterday - I'll let you know if and when I hear back.

Sorry to say, I never did hear back from Russia.