[noramaru]

Hi Guys-
I've emailed tech support many times and haven't gotten a reply in weeks. I follow all the instructions completely and the program just won't run on my dell Inspiron 1520 XP pro laptop. It does however run on my Dell 8300 desktop. Can't figure this damn thing out and I have all this money in my account. Sorry- just getting really frustrated. Any help or suggestions would be appreciated. I have re-read and re-done the instructions ten times and the jar file just won't open- even with java installed and everything.

Nora

[solaris]

Originally Posted by noramaru

Hi Guys-
I've emailed tech support many times and haven't gotten a reply in weeks. I follow all the instructions completely and the program just won't run on my dell Inspiron 1520 XP pro laptop. It does however run on my Dell 8300 desktop. Can't figure this damn thing out and I have all this money in my account. Sorry- just getting really frustrated. Any help or suggestions would be appreciated. I have re-read and re-done the instructions ten times and the jar file just won't open- even with java installed and everything.

Nora

Nora, this is not intended to sound degrading or sarcastic in any way, I promise, but why don't you eXclusively use your Dell 8300 desktop to download the songs you want from MP3Xclusive

[benv]

I have this issue - there is probably a long winded way to get it to work. It works for me. Whereas just double clicking to open doesn't.

Open the command prompt. Start -> Run -> type command and OK that.

Navigate your way in the command prompt to the folder you have SkyShare installation file - assuming it hasn't installed yet - and then type

java -jar nameofthefile.jar

It should then open it. And again, it's longwinded to do each time you want to open it, but command prompt again, find the folder that skyshare.jar is installed to, then again java -jar skyshare.jar

Are you using Vista? Because I am, and I think for some reason it's not using the -jar argument and so it's not opening. In XP you could make it so -jar is added when you open a JAR file, but they've taken this out of Vista for some reason. There is a piece of software to do it, but I forget the name, plus it costs money :P

[solaris]

Originally Posted by benv

I have this issue - there is probably a long winded way to get it to work. It works for me. Whereas just double clicking to open doesn't.

Open the command prompt. Start -> Run -> type command and OK that.

Navigate your way in the command prompt to the folder you have SkyShare installation file - assuming it hasn't installed yet - and then type

java -jar nameofthefile.jar

It should then open it. And again, it's longwinded to do each time you want to open it, but command prompt again, find the folder that skyshare.jar is installed to, then again java -jar skyshare.jar

Are you using Vista? Because I am, and I think for some reason it's not using the -jar argument and so it's not opening. In XP you could make it so -jar is added when you open a JAR file, but they've taken this out of Vista for some reason. There is a piece of software to do it, but I forget the name, plus it costs money :P

Thank you, benv

How you guys figure these kind of things out is beyond me - but I'm sure this tip will prove helpful for many forum members

[noramaru]

Originally Posted by benv

I have this issue - there is probably a long winded way to get it to work. It works for me. Whereas just double clicking to open doesn't.

Open the command prompt. Start -> Run -> type command and OK that.

Navigate your way in the command prompt to the folder you have SkyShare installation file - assuming it hasn't installed yet - and then type

java -jar nameofthefile.jar

It should then open it. And again, it's longwinded to do each time you want to open it, but command prompt again, find the folder that skyshare.jar is installed to, then again java -jar skyshare.jar

Are you using Vista? Because I am, and I think for some reason it's not using the -jar argument and so it's not opening. In XP you could make it so -jar is added when you open a JAR file, but they've taken this out of Vista for some reason. There is a piece of software to do it, but I forget the name, plus it costs money :P

Hi Benv and Solaris-
I travel with my inspiron that's why I want the program to work on my inspiron- the dimension is a desktop at home. Benv I've tried everything to get this program to work and it just doesn't seem to want to open it. Very weird as I've never had any problem opening any program on this laptop- it's brand new and I'm running XPsp3. OH well- thanks for at least trying to help.

Nora

[skyforger]

Originally Posted by noramaru

Hi Benv and Solaris-
I travel with my inspiron that's why I want the program to work on my inspiron- the dimension is a desktop at home. Benv I've tried everything to get this program to work and it just doesn't seem to want to open it. Very weird as I've never had any problem opening any program on this laptop- it's brand new and I'm running XPsp3. OH well- thanks for at least trying to help.

Nora

hi Nora,

glueteus maximus, Senior aom3 member and technically skilled person has posted the workaround here: http://www.aom3.org/forum/f40/i-have...html#post44281 (I have Windows 98, 2nd Edition)

please check this post and let me know how you proceed.

sincerelly,
Max

[gluteus maximus]

Hi Nora

...and if that doesn't work (assuming your problem is with installing the software, rather than running it):

Skyshare Manager is portable, so you could use your desktop computer to install it onto a USB memory stick, and plug that into the laptop. If it works, you could copy it to the laptop's hard drive.

gm

[Germanfflyer]

I can not get this stupid sofware to run............ I have tried all that I could no way it will run on my laptop.
They should have a software that runs on all maschines not something that you have to jump through hoops to make it run............

If they do not return my money I will dispute with my credit card company - beware !!!

[gluteus maximus]

Originally Posted by Germanfflyer

I can not get this stupid sofware to run............ I have tried all that I could no way it will run on my laptop.
They should have a software that runs on all maschines not something that you have to jump through hoops to make it run............

If they do not return my money I will dispute with my credit card company - beware !!!

Hi Germanfflyer

Sorry to hear you are having problems; maybe we can help.

What is your Operating System? Do you have the latest version of Sun Java? What exactly happens when you try to install the Skyshare Manager?

gm

[Germanfflyer]

Sure that would be best.............just furios over myself throwing money at them not realizing I have to jump through hoops to get a song !!!

Well it is windows XP when ever I click on the Jar file it wants to install it on my mobile phone!

I have the latest version of java so no idea as to how to work this.....

I already tried to convert it to a zip file which worked but i end up with tons of files and no way for me to start installation....

Why do they not have a working installation pack???????