[Norky]

I was very excited to hear about Lavamus and was really looking forward to using their music service however I have run into a problem and their customer support has been non-existent.

I signed up for an account and placed money into the account with no problem however, when I went back in the next day to download more music I found that the password I thought I used was not correct. No problem, right? I just requested a new one and noted that their webpage states that it can take anywhere from minutes to hours to get a response, so I waited.

30 hours later, after 3 requests for new password still no response so I sent an email to tech support and after almost 12 hours no response from them either.

If someone from Lavamus reads this, please respond to me to advise how I can get someone to issue me a new password. I really am trying to love your music service!

[Norky]

I must update this thread in order to be fair.

I finally got the replacement password and all is well, I can now access the money in my lavamus account and start to download music.

Sorry for the post in the first place however, 30+ hours is way too long of a response time.

Just glad it is resolved and I wish Lavamus much success.

[Starcat]

Originally Posted by Norky

I must update this thread in order to be fair.

I finally got the replacement password and all is well, I can now access the money in my lavamus account and start to download music.

Sorry for the post in the first place however, 30+ hours is way too long of a response time.

Just glad it is resolved and I wish Lavamus much success.

Thanks, Norky, for updating us and good to know you can now download some music
Enjoy!!

[Nightfly]

Originally Posted by Norky

I must update this thread in order to be fair.

I finally got the replacement password and all is well, I can now access the money in my lavamus account and start to download music.

Sorry for the post in the first place however, 30+ hours is way too long of a response time.

Just glad it is resolved and I wish Lavamus much success.

As I say to all ;Patience is the key in such situations.

Glad all worked out for you.

[solaris]

Originally Posted by Nightfly

As I say to all ;Patience is the key in such situations.

Glad all worked out for you.

Patience is a virgin

[vikulenka]

Originally Posted by solaris

Patience is a virgin

Wrong tense. Plese don't start that conversation again

[chris7]

Originally Posted by solaris

Patience is a virgin

Are you sure?

[solaris]

Originally Posted by chris7

Are you sure?

No, you're absolutely right, Chris - I totally forgot that I drove by her place a few weeks ago

[vikulenka]

Originally Posted by solaris

No, you're absolutely right, Chris - I totally forgot that I drove by her place a few weeks ago

You forgot? You don't fail to remind us about it every couple of days

[Lavamus]

Next time anyone of aom3 members have any problem with our site please do not hestitate to contact us via PM here on aom3 forum. These requests have the highest priority status for our support team.