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02-08-2010, 11:11 AM

I have just sent them an email about it, and pointed them to this forum as well, we will see what happens!


Procol Harum's A Whiter Shade of Pale is the most played song in public places in the last 75 years, according to a chart compiled for BBC Radio 2. (April 2009)
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help for users who have problems accessing our site lately - 02-08-2010, 03:58 PM

Dear aom3 visitors,
Due to some issues that we would like not to reveal here some of the customers are experiencing problems accessing our site within last 5 days.
Please contact our support team from your account email addresses today to get an explanation and help.
Thank you for your support.
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02-09-2010, 03:53 PM

Quote:
Originally Posted by gluteus maximus View Post
It seems that Lavamus are blocking access to their site from some IP address ranges. I think the only solution is to contact them - support(at)lavamus.com or PM Lavamus here - and ask them to stop doing it.

gm


Hi I am new to this site because Lavamus has decided to block me from getting on. How can I email or PM them? I have tried to click on the links in the quote above and I still get cannot connect. I am about to try and PM "Lavamus" (just above my post) but is there any other way of contacting them?

I am in the UK if that helps. I am not the only one who is having this problem. My mate who put me on to Lavamus is having the same problems and again he is from the UK.

Thanks Jim
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02-09-2010, 05:42 PM

Quote:
Originally Posted by jimbo1975 View Post
Hi I am new to this site because Lavamus has decided to block me from getting on. How can I email or PM them? I have tried to click on the links in the quote above and I still get cannot connect. I am about to try and PM "Lavamus" (just above my post) but is there any other way of contacting them?

I am in the UK if that helps. I am not the only one who is having this problem. My mate who put me on to Lavamus is having the same problems and again he is from the UK.

Thanks Jim
Welcome Jim,

Believe me it is not a problem, just send a PM from here to Lavamus or send an email to support@lavamus.com using your sign in email address and all will be resolved.

Regards


Procol Harum's A Whiter Shade of Pale is the most played song in public places in the last 75 years, according to a chart compiled for BBC Radio 2. (April 2009)
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02-10-2010, 12:22 PM

Thank you Chris7. I have copied the support link and am currently emailling them. The link to the PM you gave still doesn't work for me but the support email should. Here's hoping I can get back on soon.

Thanks again

Jim
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02-10-2010, 12:39 PM

Many thanks Chris ..... all got resolved with a quick send/reply to Lavamus. How interesting (I think!)
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02-10-2010, 08:05 PM

You know these outfits are shady when they need to employ geo-blocking

First Soundsbox/Tunespro now Lavamus too!

Ah well I will await their reply.
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02-10-2010, 08:43 PM

Quote:
Originally Posted by benv View Post
You know these outfits are shady when they need to employ geo-blocking

First Soundsbox/Tunespro now Lavamus too!

Ah well I will await their reply.
There is nothing "shady" going on, they doing it for there own preservation.
Be more understanding,they are doing there best....


Nightfly

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02-10-2010, 08:53 PM

Quote:
Originally Posted by Nightfly View Post
There is nothing "shady" going on, they doing it for there own preservation.
Be more understanding,they are doing there best....
Yes - I understand it is for their 'preservation' but they should not need to if their site was all above board...
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02-10-2010, 09:14 PM

Quote:
Originally Posted by benv View Post
Yes - I understand it is for their 'preservation' but they should not need to if their site was all above board...
That is a matter of opinion,maybe you should shop at iTunes or eMusic
where it is "all above board"


Nightfly

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