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(#1 (permalink))
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Senior Member
Posts: 230
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Join Date: May 2007
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Missing Funds -
12-29-2008, 08:34 PM
I just checked my MM/Sparks account and over $40 is missing from my account.
Has anyone have this happened to them before? I wrote a message to Assistance and waiting to hear from them. Maybe a server glitch? They're usually pretty good at reimbursement for bad or corrupted track, but I never had funds missing from them. Any thoughts? |
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(#2 (permalink))
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Junior Member
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Join Date: Jun 2008
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12-29-2008, 10:39 PM
Hi Spazz,
I would be interested to hear if you get a reply from the assistance as I think that a sum of money has gone from my account aswell  . I have not really been keeping that much of a tab on it, but my account currently has me with a balance of ~$27 and I am sure that last time I took note it was more in the region of $70. Hope you have some luck locating you missing credit  .
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(#3 (permalink))
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Moderator
Posts: 5,530
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Join Date: Apr 2007
Location: New York
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12-29-2008, 11:30 PM
Quote:
 http://www.aom3.org/forum/f2/alltune...ance-3129.html (Alltunes/MP3 Sparks Deleted My Balance!)  
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(#4 (permalink))
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Junior Member
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Join Date: Mar 2008
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12-30-2008, 12:26 AM
Im have the same Problem today,im have lost 20 USD.Im wait of the Response
from the Support. |
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(#5 (permalink))
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Senior Member
Posts: 223
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Join Date: Mar 2008
Location: Sacramento, CA.
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lost close to $50 -
12-30-2008, 12:35 AM
Same problem here. I topped off my balance last week and had $150 in it and when I checked it last night, my balance was down to $102. Waiting for a response (should I bother holding my breath)
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(#6 (permalink))
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Moderator
Posts: 5,530
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Join Date: Apr 2007
Location: New York
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12-30-2008, 12:55 AM
Quote:
it may take awhile to come up with the best way to handle it. Or I hope they don't handle it in their usual way...with a cut and paste to everyone that makes no sense to you personally... Good Luck...hope all goes well.
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(#7 (permalink))
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Senior Member
Posts: 230
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Join Date: May 2007
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12-30-2008, 03:13 AM
I'm still waiting to hear back from them. It seems that I'm not alone. So, hopefully, we will hear from them and get our credit back.
I marked my message to "Payment Questions". |
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(#8 (permalink))
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Senior Member
Posts: 521
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Join Date: Sep 2007
Location: deep sky
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12-30-2008, 10:00 AM
maybe this is sort of "New Year bonus"?
 no but serously, what if this decrease indicates your MM credit payback? (if you used one). just a thought. one, two - buckle my shoe, three, four - shut the door, five, six - pick up sticks, seven, eight - lay em straight |
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(#10 (permalink))
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Senior Member
Posts: 230
Thanks: 1
Thanked 5 Times in 5 Posts
Join Date: May 2007
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12-30-2008, 03:03 PM
I got a reply and my balance is back up.
<<Your general balance is correct.You can view the list of all the files you’ve downloaded in the download history.>> |
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