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Problem to get pin codes - 07-15-2008, 06:49 PM

Hello,

I bought two 10$ CMPass via wire transfer to txtNation: transaction ID 5694 and 5695. I received two emails (with a password in each one) informing me that the wire transfers payment was successfully processed. But, when I log in on the CMPass website, I have nowhere to key in these passwords.

Please, can you explain me how can I receive the corresponding pin codes?

Regards,

Didier
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07-15-2008, 07:04 PM

Are you sure the passwords you received are not the ones you would enter on the sparks web site?
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07-15-2008, 07:07 PM

Quote:
Originally Posted by ashlgara View Post
Are you sure the passwords you received are not the ones you would enter on the sparks web site?
Yes, normally, I have to enter these passwords on the CMPass website to receive a pin code and claim ID for each one. Then I have to enter theses pin codes and claim IDs on the sparks web site.
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07-15-2008, 07:17 PM

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Originally Posted by satbox View Post
Yes, normally, I have to enter these passwords on the CMPass website to receive a pin code and claim ID for each one. Then I have to enter theses pin codes and claim IDs on the sparks web site.
I am very sorry to say that you might have a problem as the txtNation option has gone from the CMPASS site so there is no place to enter these passwords to get the PIN code and Claim ID

I received a password from txtNation just before the option disappeared from CMPASS and it did not work. The reply I got from txtNation about this was not helpful.
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07-15-2008, 07:39 PM

I tried to send an email to txtNation (support@txtnation.com) but I received an error (failure notice).

Moreover, I also done a payment (the last one) for which I never received the password. So, what can I do to get my money back (3 x 10$) ?????
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07-15-2008, 07:44 PM

You could also try sending a pm to txnation here on the forum, but from what I've seen he doesn't seem to be answering them lately.

Good luck
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07-15-2008, 07:53 PM

Quote:
Originally Posted by ashlgara View Post
You could also try sending a pm to txnation here on the forum, but from what I've seen he doesn't seem to be answering them lately.

Good luck
OK, I'll try to send him an email and keep the forum informed!

Last edited by satbox; 07-15-2008 at 07:55 PM.
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Lightbulb txtNation - 07-15-2008, 08:39 PM

Quote:
Originally Posted by satbox View Post
OK, I'll try to send him an email and keep the forum informed!

He might still lurk around this part of the Internet - but he hasn't logged into the forum since July 8


You could try this e-mail address instead: j.rowsell@txtnation.com - but I can't guarantee, you'll get a reply
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07-15-2008, 09:00 PM

Good advice solaris, that's the email I used when I had an issue with txtnation. For what it's worth Mr. Rowsell responded to me pretty quickly, but that was a while ago.
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07-16-2008, 04:57 PM

Quote:
Originally Posted by ashlgara View Post
Good advice solaris, that's the email I used when I had an issue with txtnation. For what it's worth Mr. Rowsell responded to me pretty quickly, but that was a while ago.
Thank you for your advice. email sent to Mr. Rowsell .
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